Certified Customer Services in Healthcare (CCSH)

This course is designed to equip healthcare professionals with
the essential skills and knowledge needed to deliver exceptional customer service within the healthcare setting. Each module focuses on a different aspect of customer service, blending theoretical knowledge with practical applications. The course culminates in interactive quizzes to reinforce learning and ensure understanding.
Format

Online
Course

Starting date

At your Leisure 

Learners

International 

Level

All levels

Duration

At your own place

Price

$
350

Why should I take this course?

For your career

Enrolling in UK accredited and ITOL certified courses offers you a significant competitive advantage in your career. These certifications are not just badges of honor; they represent a rigorous standard of education and expertise recognized globally. By completing such courses, you demonstrate to potential employers your commitment to excellence and your proficiency in the latest industry practices. This can set you apart in a crowded job market, opening doors to prestigious positions and opportunities for advancement. Additionally, the skills and knowledge gained from these accredited courses ensure that you are well-prepared to tackle the challenges of your field, making you a valuable asset to any organization.

Confidence

Embarking on UK accredited and ITOL certified courses not only enhances your professional qualifications but also significantly boosts your confidence in applying the knowledge you have gained. This confidence stems from the comprehensive and practical nature of the coursework, designed to equip you with real-world skills and insights. As you progress through these courses, the hands-on experience and feedback from industry experts help you refine your abilities, ensuring you feel fully prepared to implement your learning in professional scenarios. This newfound confidence in your capabilities can inspire innovation and drive in your career, as you feel more competent in making decisions and tackling complex problems, knowing you have a solid educational foundation to back your actions.

Learning paths

The learning path for achieving internationally recognized qualifications through UK accredited and ITOL certified courses offers unparalleled flexibility and affordability. This educational journey is tailored to fit the diverse needs and schedules of learners, allowing for a more personalized and accessible approach to professional development. Rather than facing the daunting prospect of hard exams, students are evaluated through more effective knowledge retention assessments. These assessments are designed to reinforce learning and ensure that students can practically apply their knowledge in real-world situations. This approach not only makes the learning experience more engaging but also alleviates the pressure associated with traditional examinations, making higher education and professional advancement more attainable for a broader audience.

Check out our Taster Course!

Welcome to a pivotal moment in your healthcare career.

  • Watch the taster course video
  • Download and study the taster course file through the button below
  • And you are good to take the main course!
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Ready for the Main Course?

Watch CCSH introductory video below

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Meet the instructor

—

Lynda Naji

I am of British Nationality but I have spent a lot of my life living and working overseas in the field of healthcare management. 

Currently, I have over two decades of senior-level expertise in this field. I've had the privilege of being associated with some of the most prestigious and renowned hospitals abroad and I am currently working in a senior leadership role at a well known and prestigious national UK healthcare group, where I head the patient experience program.
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